Privacy Policy
Last updated: 2026
This Privacy Policy explains how Harrisburg Restoration Pro ("we," "us," or "our") handles personal information when you browse this website, phone us, email us, or send a message through our form.
In Brief
We gather only what we need to respond to you and keep this website running. We do not sell personal information. Please do not put payment card numbers, government ID numbers, or other sensitive details in the contact form or in an email.
What You Tell Us
When you reach out, you may share:
- Your name, phone number, and email address
- The address or neighborhood of the affected property
- Whether it is a house, rowhouse, apartment, or business, and what kind of water problem you have
- Anything you write in a message, plus photos or documents you choose to attach
- Details you give on a call, such as what caused the water and how far it spread
We use this to reply, to check that we can serve your address, to prepare an estimate, and to plan work you approve.
What the Website Collects Automatically
Like most websites, this one may receive basic technical data when you visit, such as an IP address, browser and device type, pages viewed, and the page that sent you here. Our hosting provider and any analytics tool we use may record this to keep the site secure and working properly.
How We Use Information
- To answer calls, emails, and form messages
- To schedule visits and prepare estimates
- To carry out and document the work you request
- To communicate about your project and, if you ask, with your insurer or property manager
- To protect the website and make it easier to use
- To meet legal, tax, insurance, and record-keeping duties
Cookies, Maps, and Third-Party Tools
This website may use cookies or similar technology, and the contact page may show an embedded map. Outside services of that kind may collect data under their own privacy policies. Your browser lets you limit or delete cookies, although some features may stop working if you do.
Who Receives Your Information
Service Providers
We may rely on companies for website hosting, email, phone service, and scheduling. They may handle information on our behalf, and we expect them to protect it.
People You Ask Us to Contact
If you ask us to talk with your insurer, landlord, manager, or another party, we share what that conversation requires.
Legal and Business Reasons
We may disclose information when the law requires it, when needed to protect our rights or safety, or as part of a sale or reorganization of the business.
We do not sell personal information.
Retention and Security
We keep information for as long as it is useful for serving you, answering questions, and meeting legal and insurance record requirements. We use reasonable safeguards, yet no website or method of transmission is perfectly secure, so we cannot promise absolute security.
Your Choices
You can ask us to correct inaccurate information or delete information we no longer need, subject to legal and record-keeping obligations. If we ever send marketing messages, each one will explain how to opt out. To make a request, use the contact details below.
Links to Other Websites
This site may link to other websites. We do not control them and are not responsible for how they handle information, so please read their policies.
Children
This website is meant for adults. We do not knowingly collect personal information from children under 13. If you think a child has sent us information, tell us and we will remove it.
Updates to This Policy
We may revise this policy now and then. The "Last updated" date at the top shows the latest version. Using the website after a revision means you accept the updated policy.
Questions About Privacy
Write to Harrisburg Restoration Pro at contact@harrisburgwaterdamagerestoration.us, or by mail at 1713 Fulton St, Harrisburg, PA 17102, USA. You can also use the contact page. Our terms and conditions and disclaimer are worth a read as well.